Data Privacy Policy

This Privacy Policy (“Policy”) is an integral part of the Terms & Conditions of Om Sakthi Vinayaga Crackers available at https://omsakthivinayagacrackers.com/ and should be read together with them. Any capitalized terms not defined here carry the same meaning as in the Terms.

1. About Us

We are Om Sakthi Vinayaga Crackers, a business based in Sivakasi, Tamil Nadu, India. Our website operates as an online platform to showcase and sell firework products. In this Policy, “you” or “User” refers to anyone accessing our Website or providing information to us.

2. Contact Information

For any comments, questions, or concerns, you may contact us at our Sivakasi office or via email: support@omsakthivinayagacrackers.com.

3. Data Collection & Use

  • We value your privacy and will only collect and use your personal information in line with this Policy.
  • We collect data only when necessary to process your orders, improve our services, or comply with legal obligations.
  • Information collected may include:
    • Name, title, gender
    • Email address, phone number
    • Billing and delivery address
    • Payment details
    • IP address and browsing activity
    • Social media details (if used for login/sign-up)

You may browse the Website without providing personal data. You remain anonymous unless you log in or create an account.

4. Data Retention

Your information will be retained only as long as required by law or for the purpose for which it was collected.

5. Use of Information

We may use your data for the following purposes:

  • Processing and delivering your orders
  • Payment collection and fraud prevention
  • Customer support and communication
  • Improving Website performance and user experience
  • Sharing details with logistics partners for delivery

6. Data Sharing

  • Your personal data will not be sold or rented to third parties for marketing purposes without your explicit consent.
  • We may share data with trusted third-party partners such as logistics and payment service providers, solely to complete transactions.
  • We may also share information when required by law or valid legal request.

7. User Responsibilities

By using our Website, you confirm that:

  • All details provided by you are accurate and up-to-date.
  • If you provide information belonging to someone else, you have authorization to share it.
  • You are responsible for keeping your account credentials confidential. We are not liable for any misuse caused by negligence.

8. Security Measures

We treat your data as a valuable asset and protect it using physical, electronic, and procedural safeguards. While we take all reasonable precautions, we cannot guarantee 100% security of information transmitted online.

9. Cookies & Tracking

We use cookies to personalize content, store preferences, and improve your browsing experience. You may manage cookie settings through your browser. By using our Website, you consent to our use of cookies.

10. Mobile App Usage (if applicable)

If you use the Om Sakthi Vinayaga Crackers mobile app, we may collect device details (such as device ID and location) to improve services and app performance. You can disable location access through your device settings.

11. Policy Updates

We may update this Privacy Policy from time to time in line with legal and regulatory requirements. Changes will be reflected on this page. The latest version was last updated in September 2025.